Real Time Ordering has the best customer service in the business. Our customer service department offers around-the-clock 7-day a week service. If your POS system or internet is down, we call with the order so you NEVER, EVER miss an order.


Our staff watches EVERY order. Real Time Ordering built the industry leading R-Notify system to ensure that every order gets to the right location every time, no exceptions.


Online Payment Management Online orders require a separate e-commerce account. Real Time Ordering integrates with many of the industry’s leading payment systems including Heartland, Mercury and Authorize.Net. Don’t want to set up your own e-commerce account just yet, Real Time Ordering has a low-cost way for you to begin. Contact us for more information.


What’s so cool about online ordering is when your customers use it and you see your online business grow. Our easy-to-use administrative tools let you manage and review your stats 24/7. Simply log in using your secure user name and password to download reports. Through our permission-based reporting, you can manage your business single-store, region or enterprise wide. Have changes to make? Our customer service is open all the time, simple call us to update your service —or—- log in and do it yourself. Our administrative back-end allows you to change:

  • Store Hours
  • Delivery Area
  • Coupons
  • Add Menu Items
  • Adjust Tips
  • Review Orders
  • Review Customer Date
  • See Consumer Feedback
  • Customize Your Page

And more … don’t see a report that’s important to you? We will custom build it for you.